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Privacy Statement

Charlotte Ellis Art Privacy Policy

Our contact details

Name: Charlotte Ellis Art

Address: 6 Brookfield Cottages, The Strand, Lympstone, EX85ES

Phone Number:07510942342

E-mail:info@seaglassgallery.co.uk

Privacy Notice -updated on 22.1.24

 

The type of personal information we collect

We currently collect and process the following information:

  • Name

  • Contact details

  • Phone number

  • email address

  • Address

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To add to mailing list

  • To send out newsletters

  • To contact re workshops

  • To contact about purchases and orders

We use the information that you have given us in order to:

  • To add to mailing list

  • To send out newsletters

  • To contact re workshops

  • To contact about purchases and orders

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@charlotteellisart.com or by unsubscribing to the emailed newsletter.

(b) We have a legal obligation.

 

How we store your personal information

Your information is securely stored on a computer with unique username and password. Our mailing list is securely stored on Mailchimp’s database with a unique username and password

We keep your personal information (email addresses, phone numbers and addresses) until you inform us that you would like your details to be removed- either by unsubscribing or by email.We will then dispose of your information by deleting emails and information on our mailing list.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@charlotteellisart.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@charlotteellisart.com  .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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